Dreams Tulum Resort & Spa, Tulum ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

Carretera Chetumal Puerto Juarez Km 236.7 Tankah, Tulum, Mexico, 00000

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Ocean View Triple

Max:

3 persons

42 m²

Bed options:

2 Double beds

Sea view

Shower

Coffee machine

room details

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Preferred Club Deluxe Swimout Garden Triple

Max:

3 persons

42 m²

Bed options:

2 Double beds

Garden view

Shower

Private pool

room details

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Deluxe Ocean View Double

Max:

2 persons

42 m²

Bed options:

2 Double beds

Sea view

Shower

Coffee machine

room details

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Getting around

A list of all available modes of transport

City Centre

Tulum 8.0 km

Airports

Aeropuerto de Playa del Carmen (PCM) 54.3 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Options!

“The dining experience was fantastic with a variety of scrumptious dishes, especially at the World Cafe.” view full review

Very nice Relaxation!

“I had an amazing 50-minute massage at the spa which was the highlight of my stay, leaving me refreshed and rejuvenated.” view full review

Fun for Kids!

“The explorers' club was a hit with my child, offering engaging activities that made our family vacation even more enjoyable.” view full review

Spacious and Clean!

“The deluxe suite was impressively spacious and spotless, making it a comfortable retreat after a day of activities.” view full review

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Private beach
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Vending machines
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Diving
Snorkelling
Tennis court
Golf course
Table tennis
Fishing

Guest Parking

Dryer

Services

Paid airport shuttle
Valet parking
Pet amenities available
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Grocery shopping service
Welcome drink

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Outdoor dining area
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Children's buffet
Board games
Children's pool
Children's play area
Kids club

Facilities for people with disabilities

Bathroom for disabled

Spa & Leisure

Heated swimming pool
Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Aqua park
Night club
Entertainment
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Sauna
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Pool with view
Shallow end
Make up services

Room features

Air conditioning
Mini-bar
Soundproofed rooms
Sitting area
Patio
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Dryer

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Location

Carretera Chetumal Puerto Juarez Km 236.7 Tankah, Tulum, Mexico, 00000

Map view

Carretera Chetumal Puerto Juarez Km 236.7 Tankah, Tulum, Mexico, 00000

City landmarks

Beach

Tulum Archaeological Site

5.2 km

Labna-Ha Magic Mayan World

3.4 km

Tulum

Casa Cenote

3.0 km

Tulum

Cenote Abejas

3.4 km

Cenote Tortugas

3.5 km

Carretera Federal Tulum - Playa Del Carmen

Parque De Cenotes Yax-Muul

4.3 km

Km 240 Carretera Federal Chetumal-Puerto Juarez Chemuyil

Jungla Maya Native Park

4.4 km

Bahias de Punta Soliman

4.6 km

Theme Park

Tankah

4.8 km

Av. Tankah

Cenotes Tankah

4.7 km

Calle Yalku Manzana10

Balam Art On Feathers

5.3 km

Highway Cancun - Tulum Oficina 101-A Col. Centro

Tulum Tower

5.4 km

Carretera Tulum Boca Paila KM 5.2

Casita Xaman

6.7 km

Carretera Tulum-Cancun km 115-116 Rancho la Teresita

Cenotes Park Hidden Treasures

6.9 km

Beach

Cenote Manati

20.7 km

Reviews and Ratings

Feedback from previous guests about their experience.

78%

liked the hotel and would stay again

Beach proximity

Friendly staff

Air conditioning issues

Algae bloom impact

7.8/10

Very good

Rooms

8.3

Location

7.8

Service

8.5

Dining

7.0

Thomas

United States, December 2023

8.8/10

The hotel offers a wonderful experience with beautiful views and spacious rooms close to the pools and sea. The Asian restaurant is a must-try for an entertaining dining experience. The service is top-notch, with attentive staff making the stay soothing and fantastic. The location is ideal, close to Tulum's attractions and offering a great selection of amenities. The dining options are diverse, offering daily new food selections, and the facilities are impressive.

Rooms

9.0

The rooms are comfortable, cozy, and very clean, with a lovely view of palm trees from the spacious patio.

Service

9.0

The service is fantastic, with super friendly and attentive staff, including Oliver from concierge.

Location

9.0

The location is great, offering a variety of facilities like bali beds, hammocks, and a bar for a relaxing stay.

Dining

8.0

The dining experience is loaded with lots of options, including succulent organic chicken, and always fully charged with adorable choices.

Facilities

The facilities are impressive, catering to a range of needs and providing a great overall experience.

Samuel

United States, November 2023

7.8/10

The hotel offers large and very nice rooms away from the main restaurant area. The cobblestone noise in the mornings can be a bit loud but overall a comfortable stay. Staff was not really friendly but excelled at capturing intimate moments during excursions to various ruins. The beautiful location allowed for stunning views of pelicans diving into the sea and well-groomed grounds, though seaweed made swimming challenging. Dining was a mix of disappointing and great experiences with a wide range of dish options to choose from.

Rooms

8.0

The room was large and very nice, but being on the first floor brought some morning noise from staff movement.

Service

9.0

Service was standout during excursions and at food and beverage spots around the resort.

Location

7.0

The location was beautiful with stunning views of the sea and wildlife, but seaweed and rocks made swimming challenging.

Dining

7.0

The dining experience was a mix of disappointing and great, with a good variety of options available.

Facilities

8.0

Facilities were sufficient, catering to various needs during our stay.

Neil

United Kingdom, October 2023

6.8/10

Staying at this hotel was a mixed experience. The rooms were conveniently located close to the beach but had some issues with faulty air conditioning. The staff was friendly and attentive, but some services like meal delivery could be more efficient. The location offered beautiful surroundings but was affected by an algae bloom. The dining options were repetitive, and the facilities were decent overall.

Rooms

7.0

The rooms are very close to the beach, making it convenient for beach lovers. However, some had issues with faulty air conditioning.

Service

7.0

The staff is very friendly and attentive, providing a welcoming atmosphere. Some services could be more efficient.

Location

6.0

The location offers beautiful surroundings with amenities like loungers and a bar, but is currently affected by an algae bloom.

Dining

6.0

The dining options were repetitive with the same offerings daily. The quality of the food was good but lacked variety.

Facilities

8.0

The hotel facilities offer basic amenities for a comfortable stay.

Beach proximity

Air conditioning issues

Christopher

United Kingdom, June 2023

8.6/10

I had a wonderful time at the hotel with stunning views of the ocean and a central location near all the main facilities. The rooms were comfortable and well-equipped, and I especially loved the brilliant bathroom amenities. The only downside was having to queue for dining at timeshare reps' tables. The service was exceptional, highlighted by the super friendly staff who took excellent care of us. The location was excellent, less crowded and more natural, offering a fantastic beach experience. The dining options were decent but not overly exciting. The facilities were top-notch, with everything needed for a great stay.

Rooms

9.0

My room was booked with a kingsize bed and had stunning views of the ocean. It was centrally placed for all the main facilities.

Service

9.0

The service was exceptional, and all the staff, from gardeners to wait staff, were super friendly. Special thanks to Limberth, Alfredo, Daniel, and Alberto for taking excellent care of us.

Location

9.0

The location was excellent, less crowded and more natural, with great facilities like bali beds, hammocks, lounge chairs, and a bar for food and drinks.

Dining

7.0

The dining experience had a decent selection but could be improved in terms of service when it comes to seating guests.

Facilities

9.0

The hotel facilities were fantastic, offering everything from room service to valet parking.

great location

queue for dining