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Dreams Tulum Resort & Spa, Tulum

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From352US$ /night
Check-in
22Nov2024Select date
Check-out
23Nov2024Select date
Rooms and Guests2 Guest, 1 Room
Key details

About the Hotel

Carretera Chetumal Puerto Juarez Km 236.7 Tankah, Tulum, Mexico, 00000

Dreams Tulum Resort & Spa is located along two miles of pristine white sandy beach in Tankah Bay. This AAA Four Diamond resort, awarded for its exceptional service and amenities, is ideal for families and couples, offering endless recreational activities. Guests can enjoy a unique all-inclusive experience while being in close proximity to the historic Tulum ruins and eco-chic downtown Tulum.

Location

Situated just 85 minutes from Cancun International Airport, Dreams Tulum is easily accessible for travelers. The resort's location offers close proximity to Tulum's famous ancient ruins, cenotes, and the captivating Caribbean Sea. Guests can also enjoy complimentary services such as shuttle transportation to nearby attractions.

Rooms

The resort features 432 elegantly furnished rooms, many with ocean views or direct swim-out access to the pool. Decorated with contemporary design, each room includes luxurious amenities such as a private terrace, mini-bar, and 24-hour room service. The Preferred Club section offers upgraded accommodations with exclusive benefits, perfect for guests seeking a higher level of luxury.

Eat & Drink

Guests can choose from an array of nine dining venues, including six à la carte restaurants offering international cuisine options like Italian and French. The resort also features a buffet, grill, and café, allowing for diverse culinary experiences without reservation requirements. 24-hour snacks and room service make dining flexible and convenient.

Leisure & Business

The resort provides a variety of leisure facilities, including two outdoor pools, a splash park for kids, and an extensive spa. The Dreams Spa by Pevonia offers holistic treatments in serene jungle or beachside settings. Business travelers will appreciate the dedicated meeting spaces, accommodating up to 600 attendees, complete with modern technology and amenities.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Double Room
Max:
2 persons
42 m² 
Bed options:
2 Double beds
Garden view
Shower
Coffee machine
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Deluxe Double Room
Max:
3 persons
42 m² 
Bed options:
2 Double beds
Garden view
Coffee machine
Heating
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Club Junior Suite
Max:
2 persons
51 m² 
Bed options:
2 Double beds
Garden view
Shower
Coffee machine
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Getting around

A list of all available modes of transport

City Center
Tulum 5.0 mi
Airports
Aeropuerto de Playa del Carmen (PCM) 33.7 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Baggage storage
  • Private beach
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser
  • Coffee shop
  • Vending machines
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness center
  • Diving
  • Snorkeling
  • Tennis court
  • Golf course
  • Table tennis
  • Fishing

Guest Parking

  • Dryer

Services

  • Paid airport shuttle
  • Valet parking
  • Pet amenities available
  • Room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Grocery shopping service
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Outdoor dining area
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs
  • Babysitting/Child services
  • Children's buffet
  • Board games
  • Children's pool
  • Children's play area
  • Kids club

Facilities for people with disabilities

  • Bathroom for disabled

Spa & Leisure

  • Heated swimming pool
  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Aqua park
  • Night club
  • Entertainment
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness center
  • Sauna
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Pool with view
  • Shallow end
  • Make up services

Room features

  • Air conditioning
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Patio
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Dryer

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Location

Carretera Chetumal Puerto Juarez Km 236.7 Tankah, Tulum, Mexico, 00000
Map view
Carretera Chetumal Puerto Juarez Km 236.7 Tankah, Tulum, Mexico, 00000

Reviews and Ratings

Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
Beach proximity
Friendly staff
Air conditioning issues
Algae bloom impact
7.8/10
Very good
Rooms
8.3
Location
7.8
Service
8.5
Dining
7.0
Guest reviews
7.8/10
based on 5 review
7.5
7.5/10based on 333 review
Thomas
United States of America, December  2023
8.8/10

The hotel offers a wonderful experience with beautiful views and spacious rooms close to the pools and sea. The Asian restaurant is a must-try for an entertaining dining experience. The service is top-notch, with attentive staff making the stay soothing and fantastic. The location is ideal, close to Tulum's attractions and offering a great selection of amenities. The dining options are diverse, offering daily new food selections, and the facilities are impressive.

Rooms
9.0
The rooms are comfortable, cozy, and very clean, with a lovely view of palm trees from the spacious patio.
Service
9.0
The service is fantastic, with super friendly and attentive staff, including Oliver from concierge.
Location
9.0
The location is great, offering a variety of facilities like bali beds, hammocks, and a bar for a relaxing stay.
Dining
8.0
The dining experience is loaded with lots of options, including succulent organic chicken, and always fully charged with adorable choices.
Facilities
The facilities are impressive, catering to a range of needs and providing a great overall experience.
Samuel
United States of America, November  2023
7.8/10

The hotel offers large and very nice rooms away from the main restaurant area. The cobblestone noise in the mornings can be a bit loud but overall a comfortable stay. Staff was not really friendly but excelled at capturing intimate moments during excursions to various ruins. The beautiful location allowed for stunning views of pelicans diving into the sea and well-groomed grounds, though seaweed made swimming challenging. Dining was a mix of disappointing and great experiences with a wide range of dish options to choose from.

Rooms
8.0
The room was large and very nice, but being on the first floor brought some morning noise from staff movement.
Service
9.0
Service was standout during excursions and at food and beverage spots around the resort.
Location
7.0
The location was beautiful with stunning views of the sea and wildlife, but seaweed and rocks made swimming challenging.
Dining
7.0
The dining experience was a mix of disappointing and great, with a good variety of options available.
Facilities
8.0
Facilities were sufficient, catering to various needs during our stay.
Neil
United Kingdom, October  2023
6.8/10

Staying at this hotel was a mixed experience. The rooms were conveniently located close to the beach but had some issues with faulty air conditioning. The staff was friendly and attentive, but some services like meal delivery could be more efficient. The location offered beautiful surroundings but was affected by an algae bloom. The dining options were repetitive, and the facilities were decent overall.

Rooms
7.0
The rooms are very close to the beach, making it convenient for beach lovers. However, some had issues with faulty air conditioning.
Service
7.0
The staff is very friendly and attentive, providing a welcoming atmosphere. Some services could be more efficient.
Location
6.0
The location offers beautiful surroundings with amenities like loungers and a bar, but is currently affected by an algae bloom.
Dining
6.0
The dining options were repetitive with the same offerings daily. The quality of the food was good but lacked variety.
Facilities
8.0
The hotel facilities offer basic amenities for a comfortable stay.
Beach proximity
Air conditioning issues
Christopher
United Kingdom, June  2023
8.6/10

I had a wonderful time at the hotel with stunning views of the ocean and a central location near all the main facilities. The rooms were comfortable and well-equipped, and I especially loved the brilliant bathroom amenities. The only downside was having to queue for dining at timeshare reps' tables. The service was exceptional, highlighted by the super friendly staff who took excellent care of us. The location was excellent, less crowded and more natural, offering a fantastic beach experience. The dining options were decent but not overly exciting. The facilities were top-notch, with everything needed for a great stay.

Rooms
9.0
My room was booked with a kingsize bed and had stunning views of the ocean. It was centrally placed for all the main facilities.
Service
9.0
The service was exceptional, and all the staff, from gardeners to wait staff, were super friendly. Special thanks to Limberth, Alfredo, Daniel, and Alberto for taking excellent care of us.
Location
9.0
The location was excellent, less crowded and more natural, with great facilities like bali beds, hammocks, lounge chairs, and a bar for food and drinks.
Dining
7.0
The dining experience had a decent selection but could be improved in terms of service when it comes to seating guests.
Facilities
9.0
The hotel facilities were fantastic, offering everything from room service to valet parking.
great location
queue for dining
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Rooms and Guests2 Guest, 1 Room